FREQUENTLY ASKED QUESTION
You may want to know
Are you a manufacturer ?
Yes, we are. And we could offer you the moderate price, superior quality and on-time delivery.
When your company is founded? And where is your factory?
Our company is founded in 2000, and factory is located in Chaozhou, China.
What primary products do your company provides?
We provides ceramic dinnerware mainly in material of normal white, super white, new bone china & solid color for new bone china, stone ware & stone ware solid color. Decorations include on-glaze and in-glaze.
Did your products export to US and EU?
Yes. Our products have been exported to North America, Europe, and Southeast Asia, ect.
Do you have any certification for you products?
Our products are strictly according to FDA, Prop65, CE, LFGB, etc.
What’s the lead-time for samples?
Within 3 days for white body, 7-10 days for decorated sample, 10-15 days for OEM or ODM.
What’s your production lead-time for bulk order?
Generally it takes 45-55 days for quantity of 2*40HQ and 60-70 days in peak season or OEM designs.
What about the sample cost and freight charge?
Free sample for our original products and customer is responsible for shipping cost. OEM/ODM will charge according to the design, the cost will be refunded in official order.
What are your payment terms?
Generally, T/T with 30% deposit, the balance against the copy of B/L.